Which phrase conveys a more heartfelt, sincere apology: I’m sorry or I apologize? The answer depends less on word choice and more on context. Some useful books about the art of apologizing: Sorry About That by Edwin Batistella and I Was Wrong by...
Jeanne from Fort Atkinson, Wisconsin, is perplexed by the phrase at first blush, which would seem to have to do with embarrassment. But at least as early as the mid-14th century, another meaning of blush has been “glance,” so at first blush simply...
Listeners weigh in on a call about what language to use with a co-worker who continually apologizes for being late, but doesn’t change their behavior. This is part of a complete episode. Transcript of “More Things To Say To A Late Coworker” Here’s...
Novelist Charles Dickens created many unforgettable characters, but he’s also responsible for coining or popularizing lots of words, like “flummox” and “butterfingers.” Also, the life’s work of slang lexicographer Jonathon Green is now available to...
What’s the most effective way to respond to someone who keeps apologizing for the same offense? Say, for example, that a co-worker is habitually late to work, and is forever apologizing for it, but does nothing to change that behavior? How do you...
Imagine a time when heroin was marketed for the whole family. It really happened! Also, how Twitter, M&M’s, and Hallmark cards got their names. Plus, restaurant slang, bad juju, having a wild hair, cutting to the quick, and use vs. utilize.