pain point
n.— «Digital “is recognizing that security for corporations using the Internet is a major pain point right now.…But the dilemma is that there is a conflict between the amount of security you provide and the flexibility you give to users. It does limit functionality.”» —“Digital helps tighten Internet security” by Gary H. Anthes ComputerWorld May 16, 1994. (source: Double-Tongued Dictionary)