Listeners weigh in on a call about what language to use with a co-worker who continually apologizes for being late, but doesn’t change their behavior. This is part of a complete episode. Transcript of “More Things To Say To A Late...
Choosing language that helps resolve interpersonal conflict. Sometimes a question is really just a veiled form of criticism and understanding the difference between “ask culture” and “guess culture” can help you know how to...