TagAudience

Fitting Salutations

When writing a business letter, what’s a modern salutation that doesn’t sound as stuffy as “Dear Sir” or “Dear Madam”? “To Whom It May Concern,” perhaps? The answer depends on the context and the intended audience. This is part of a complete episode...

Generation Slang Gap

A 50-something boss in Reno, Nevada, wants suggestions on speaking with and writing for his younger co-workers. When does your own communication style make you sound out-of-date, and when does using younger folks’ slang make you sound like you’re...