soft phone
n.— «The new system will use phones known in the industry as “soft phones” because they are embedded in computers, and “everything is fully redundant, so if a line gets cut, there are no single points of failure in the system,” Mr. Cosgrove said. He said there are also plans to feed images from street cameras into the 911 call centers.» —“For $1.5 Billion, New York Plans a Much-Delayed Overhaul of 911″ by Al Baker New York Times July 3, 2007. (source: Double-Tongued Dictionary)
Further reading
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If you speak a second or third language, you may remember the first time you dreamed in that new tongue. But does this milestone mean you’re actually fluent? And a couple’s dispute over the word regret: Say you wish you’d been able...