navigator
n.— «Some hospitals now have “navigators,” staff members assigned solely to the uninsured to handle the cumbersome paperwork required for registering them.» —“City Hospitals Reinvent Role of Emergency” by Sarah Kershaw New York Times Feb. 12, 2008. (source: Double-Tongued Dictionary)
Further reading
It was a dark and stormy night. So begins the long and increasingly convoluted prose of Edwards Bulwer-Lytton’s best-known novel. Today the annual Bulwer-Lytton Contest asks contestants for fanciful first sentences that are similarly...
Brenna, a nurse in Rapid City, South Dakota, says she was on a hospital elevator full of people and when the doors opened and someone in the back was trying to get off, she piped up with One side or a leg off!, but no one understood that phrase. It...