navigator
n.— «Some hospitals now have “navigators,” staff members assigned solely to the uninsured to handle the cumbersome paperwork required for registering them.» —“City Hospitals Reinvent Role of Emergency” by Sarah Kershaw New York Times Feb. 12, 2008. (source: Double-Tongued Dictionary)
Further reading
Brenna, a nurse in Rapid City, South Dakota, says she was on a hospital elevator full of people and when the doors opened and someone in the back was trying to get off, she piped up with One side or a leg off!, but no one understood that phrase. It...
Unwrap the name of a candy bar, and you just might find a story inside. For instance, one chewy treat found in many a checkout lane is named after a family’s beloved horse. And: 50 years ago in the United States, some Latino elementary...