lay down
n.— «Say your staff makes a habit of describing customers who pay full price as “lay downs.” Your dealership has just insulted a customer who has given you more money. Instead of fawning over this customer for increasing your gross profit, sales people retire to a back room to ridicule the customer’s lack of negotiating skills.» —“Watch Your Language at Work” by Jesse Berger Ward’s Dealer Business Feb. 1, 2007. (source: Double-Tongued Dictionary)
Further reading
A librarian opens a book and finds a mysterious invitation scribbled on the back of a business card. Another discovers a child’s letter to the Tooth Fairy, tucked into a book decades ago. What stories are left untold by these forgotten...
Have you lived in your home so long that you don’t notice its flaws? In Sweden, they have a name for this condition: It’s hemmablind—literally, “home blind.” A popular Swedish TV program shows what you can do about it. Plus, unlocking the mysterious...