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lay down

lay down
 n.— «Say your staff makes a habit of describing customers who pay full price as “lay downs.” Your dealership has just insulted a customer who has given you more money. Instead of fawning over this customer for increasing your gross profit, sales people retire to a back room to ridicule the customer’s lack of negotiating skills.» —“Watch Your Language at Work” by Jesse Berger Ward’s Dealer Business Feb. 1, 2007. (source: Double-Tongued Dictionary)

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