︎technology butler
n.— «Brian Gullbrants, vice president for operations at Ritz-Carlton, where 10 percent of guests typically go online, said the hotel chain had moved away from relying on a single “technology butler” at each property and now trains most on-site employees to handle basic connectivity questions. “You don’t have to be a tech expert to figure it out, but you have to understand how our system works,” he said, adding that more complicated problems are handled by the hotel’s information technology staff.» —“Offline Involuntarily” by Susan Stellin New York Times Dec. 19, 2006. (source: Double-Tongued Dictionary)
Further reading
Imagine telling someone how to get to your home, but without using the name of your street, or any other street within ten miles. Could you do it? We take street names for granted, but these words are useful for far more, like applying for a job or...
If you speak a second or third language, you may remember the first time you dreamed in that new tongue. But does this milestone mean you’re actually fluent? And a couple’s dispute over the word regret: Say you wish you’d been able...