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media pad

media pad  n.— Â«One device is a smaller, less expensive calling device described by a person who has seen it as an “iPhone lite.” The other is a media pad that would let users listen to music, view photos, and watch high...

COLT

COLT  n.— Â«Verizon has several mobile units in its reserve known by their animalistic acronyms: COWs and COLTs (for cells on wheels and cells on light trucks).» â€”“Inauguration Crowd Will Test Cellphone Networks” by Matt...

five nines

five nines  n.— Â«My phone line has been out—completely out, no dial tone—for 2 days since I discovered and reported the outage. If “five nines” were a guarantee, that is, if it had any reality to it at all, I could expect...

Harvard sentence

Harvard sentence  n.— Â«Verizon uses Harvard sentences—phonetically-balanced sentences developed by electrical engineers—to test signal quality. These special sentences use specific phonemes at the same rate they appear in English...

mumble attack

mumble attack  n.— Â«Online cell-phone record vendors placed hundreds of thousands of calls to Verizon customer service requesting customer account information while posing as Verizon employees from the company’s “special needs...

tip-on

tip-on  n.— Â«Bell Atlantic, which merged with GTE to form Verizon last summer, began offering what Verizon Information Services calls a “magnetic tip-on” on the front cover of the phone book about a year and a half ago...

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