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media pad

media pad  n.— «One device is a smaller, less expensive calling device described by a person who has seen it as an “iPhone lite.” The other is a media pad that would let users listen to music, view photos, and watch high...

COLT

COLT  n.— «Verizon has several mobile units in its reserve known by their animalistic acronyms: COWs and COLTs (for cells on wheels and cells on light trucks).» —“Inauguration Crowd Will Test Cellphone Networks” by Matt...

five nines

five nines  n.— «My phone line has been out—completely out, no dial tone—for 2 days since I discovered and reported the outage. If “five nines” were a guarantee, that is, if it had any reality to it at all, I could expect...

Harvard sentence

Harvard sentence  n.— «Verizon uses Harvard sentences—phonetically-balanced sentences developed by electrical engineers—to test signal quality. These special sentences use specific phonemes at the same rate they appear in English...

mumble attack

mumble attack  n.— «Online cell-phone record vendors placed hundreds of thousands of calls to Verizon customer service requesting customer account information while posing as Verizon employees from the company’s “special needs...

tip-on

tip-on  n.— «Bell Atlantic, which merged with GTE to form Verizon last summer, began offering what Verizon Information Services calls a “magnetic tip-on” on the front cover of the phone book about a year and a half ago...

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