What’s the most effective way to respond to someone who keeps apologizing for the same offense? Say, for example, that a co-worker is habitually late to work, and is forever apologizing for it, but does nothing to change that behavior? How do you...
supe truck n.—Gloss: Short for “supervisor.” «Hall ordered the crews to wait there, and he and Quinones jumped into the “supe truck” — a large, red 4X4 pickup — and went to meet the fire.» —“Captive fire crew escapes inferno but mourns loss” by...

