Jerry from New York City is annoyed that clerks in his local drug store and coffee shop baristas refer to him not as a customer, or a patron, but as a guest. He thinks guest sounds contrived, and should be reserved for hoteliers and the like. Well...
Is it proper to speak of servicing a customer, or does that sound too suggestive? Is it okay to use the word utilize instead of use? Is it pretentious to use the term formulate instead of simply form? This is part of a complete episode. Transcript...
What’s the deal with using the two-letter postal code abbreviations for states, instead of the longer, more formal abbreviations? That is, why write IN for Indiana instead of good old Ind.? A caller is annoyed by U.S. Postal Service abbreviations...
ruptured duck n.— «On Friday, the congressman brought to the hospital what Miller had earned all those years ago—a campaign medal, a Combat Action ribbon, an Honorable Service lapel pin (known to veterans as “the ruptured duck”) and an honorable...
NORC n.— «As a model for Wayland and Lincoln, BHV is an example of what had recently come to be called “naturally occurring retirement communities,” or “NORCs,” in areas in which a large segment of the residents are older adults. BHV charges a...
porn slapper n.— «Porn slappers hand out little booklets offering services for ladies of the “evening.” Or was it the ladies of the afternoon, or morning? Anyways they are promoting prositution.» —“Las Vegas forum: OK-what’s a porn slapper?” by...

