Charlotte in Alexandria, Virginia, has noticed a bit of National Park Service shorthand in Washington, D.C.: some attractions shrink to the first two letters of each word. Ford’s Theater becomes FOTH, Peterson House across the street is PEHO, and...
We all lead busy lives—so are speed reading courses a good idea? Plus, if you hear someone speaking with a British accent, do you tend to assume they’re somehow more intelligent? And some common English surnames tell us stories about life in...
Jerry from New York City is annoyed that clerks in his local drug store and coffee shop baristas refer to him not as a customer, or a patron, but as a guest. He thinks guest sounds contrived, and should be reserved for hoteliers and the like. Well...
Is it proper to speak of servicing a customer, or does that sound too suggestive? Is it okay to use the word utilize instead of use? Is it pretentious to use the term formulate instead of simply form? This is part of a complete episode. Transcript...
What’s the deal with using the two-letter postal code abbreviations for states, instead of the longer, more formal abbreviations? That is, why write IN for Indiana instead of good old Ind.? A caller is annoyed by U.S. Postal Service...
ruptured duck n.— «On Friday, the congressman brought to the hospital what Miller had earned all those years ago—a campaign medal, a Combat Action ribbon, an Honorable Service lapel pin (known to veterans as “the ruptured...

