TagService

Serving vs. Servicing

A Greencastle, Indiana, caller is bothered when his colleagues talk about servicing a customer–and with good reason. Servicing a client has long been associated with prostitution. Serving a client is a better phrase. This is part of a complete...

Origin of Bespoke

Bespoke, as in bespoke tailored clothing, comes from an old word meaning “spoken for”—to bespeak means to request or order a good or service. This is part of a complete episode. Transcript of “Origin of Bespoke” Hello, you have A Way with Words...

Attraction Abbreviations

In Washington, DC, National Park Service employees refer to Ford’s Theater as FOTH, Peterson House as PEHO, and the Washington Monument as WAMO. This is part of a complete episode. Transcript of “Attraction Abbreviations” We got a cool letter from...