TagRetail

Clopen Shift

Baristas and retail workers are all too familiar with the dreaded clopen shift. You’re assigned to close the shop one night, then turn around and work the opening shift early the next morning. This is part of a complete episode. Transcript of...

Baby Department

Why do department stores label their infants’ section “Baby” instead of “Babies’” à la “Men’s” or “Women’s”? For one, the Baby department includes more than just clothes; they’ve got strollers and cribs and pacifiers. Also, the baby of the family...

The Bee’s Knees

Let’s put the moose on the table: You have questions, and Grant and Martha have answers. For example, why would someone have an albatross around the neck? And what’s so cool about bees’ knees, anyway? Plus, jockey boxes, bailiwicks, and cute names...