Mary Bell from Montgomery, Alabama, works in a doctor’s office where a hectic backlog of patients and appointments might elicit colleagues to say “We’re slammin’” or “We’re slammed.” The usage is familiar in restaurants and catering, where getting...
Martha has a follow-up to an earlier call about why hairstylists advise clients to use product on their hair. At least in the food business, product often refers to the item before it’s ready for consumption. For example, coffee grounds might...

