Emphasizing one word over another, especially in written correspondence, makes a huge difference in the meaning of a sentence. And if all caps or italics don’t do the trick in an email, consider using an emoticon. This is part of a complete...
Nothing brightens up an email like an emoticon. But is it appropriate to include a smiley face in an email to your boss? Also, what do time management experts mean when they say you should start each day by “eating the frog”? Plus, the...
Is it appropriate to use emoticons in business emails? After all, you wouldn’t write a smiley face in a printed letter, right? Martha and Grant discuss the point at which you start using those little symbols in correspondence. Call it...
Need to type something in Linear B or Mayan? Want to make Japanese emoticons? Now you can. Grant explains why the release of Unicode 6 has many typescript aficionados doing the happy dance. This is part of a complete episode. Transcript of...
Whoever wrote “The Book of Love” neglected to include the handy emoticon <3, which looks like a heart if you turn your head sideways. Grant and Martha talk about how that bit of affectionate shorthand can function as a verb, and about...

