After our conversation about restaurant codes used to ensure efficient service, a chef in Charlotte, North Carolina, shares more examples from his experience in an upscale establishment. This is part of a complete episode.
Secret signals on the job: Waitresses at some 19th-century restaurants ensured speedy drink service by communicating with a non-verbal code. One server took orders, then placed each customer’s cup to indicate exactly what the customer wanted...
In the late 1800s, waitresses at the Harvey House chain of restaurants at railroad stops across the American West employed a cup code. One server would ask customers about their preferred beverages, then briskly arrange their cups on the table...