Novelist Charles Dickens created many unforgettable characters, but he’s also responsible for coining or popularizing lots of words, like “flummox” and “butterfingers.” Also, the life’s work of slang lexicographer Jonathon Green is now available to...
What’s the most effective way to respond to someone who keeps apologizing for the same offense? Say, for example, that a co-worker is habitually late to work, and is forever apologizing for it, but does nothing to change that behavior? How do you...