Secret signals on the job: Waitresses at some 19th-century restaurants ensured speedy drink service by communicating with a non-verbal code. One server took orders, then placed each customer’s cup to indicate exactly what the customer wanted...
brain gang n.— «A few years ago, Netflix offered a million dollars to anyone out there who could design a system to improve their system of rating DVDs by 10 percent. 17,000 submissions came in from the public. Dell Computers, once almost...
blue bird n.— «Blue Bird—A sale that is made as a result of a customer or prospect contacting a company to purchase its product. Very little effort is required to win the account.» —by Marc Chabot Winning New Customers Apr...
bluebird n.— «That actually was a bit of a blue bird, I’d have to say.…They had actually as a customer been dormant for some time. And then apparently their business must have started picking up because all of a sudden they came...