no-load
n.— «No-Load The failure of a passenger to take a cab they ordered resulting in lost income for the driver and a delay in service for other passengers. It is frowned upon by the company. In Milwaukee and Chicago, this is also referred to as a “hogan,” in honor of Charles B. Hogan, the first Operations Manager of Chicago Yellow Cab.» —“Taxi Speak” Union Cab (Madison, Wisc.) Feb. 8, 2005. (source: Double-Tongued Dictionary)