navigator
n.— «Some hospitals now have “navigators,” staff members assigned solely to the uninsured to handle the cumbersome paperwork required for registering them.» —“City Hospitals Reinvent Role of Emergency” by Sarah Kershaw New York Times Feb. 12, 2008. (source: Double-Tongued Dictionary)
Further reading
A Navy vet recalls learning the slang term gundeck, meaning “to sign off on checks or reports without fully completing them.” A possible origin involves a ship’s gun deck, either as a place where sailors hid to avoid duties or where navigational...
Some medical facilities use a secret code when the staff needs assistance to handle an unruly or agitated visitor. When the message Paging Dr. Armstrong goes out over the speaker system, it’s a call for this kind of help. This is part of a...