breakage
n.— «Most consumers will not miss the advantages that rebates promised. That is because only the most diligent and fastidious consumers took advantage of rebates. Retailers and manufacturers intentionally made the process of rebate redemption difficult. They even have a term for it: breakage.» —“Rebates on the Way to Expiring” by Damon Darlin New York Times Nov. 11, 2006. (source: Double-Tongued Dictionary)
Further reading
Imagine telling someone how to get to your home, but without using the name of your street, or any other street within ten miles. Could you do it? We take street names for granted, but these words are useful for far more, like applying for a job or...
If you speak a second or third language, you may remember the first time you dreamed in that new tongue. But does this milestone mean you’re actually fluent? And a couple’s dispute over the word regret: Say you wish you’d been able...