child life n.— «In the United States, there is a specialist theory and support technique called “child life,” which aims to support children entering the hospital and their families from a psychological/social work point of...
somaticizer n.— «Early after its inception in the mid-1940s, the Kaiser Permanente HMO in Northern California discovered that 60 percent of physician visits were by patients who had no physical disease. The relationship between emotional...
heartsink n.— «There is no doubt that heartsink patients are a great source of stress for their doctors, but at the same there must exist “heartsink doctors”—doctors that patients dread seeing, not because of what they may...
awfulize v.— «Awfulizing is “terminal pessimism,” which turns a half-hour delay into a global crisis.» —“Don’t blame others for stress you can handle” by Albert B. Crenshaw Washington Post Jan. 11...
BHAG n.— «“Let’s drive for 6.5″ reminds workers that a $6.5 million bonus pool hinges on the company meeting its latest sales goal. In CDW parlance, the sales target is a “BHAG”—short for Big, Hairy, Aggressive Goal—or...
solastalgia n.— «Solastalgia describes the pain experienced when the place a person lives is under assault and destruction, a loss of a sense of belonging to a particular place and a sense of desolation about its disappearance.…He...