Merriwether from Santa Fe, New Mexico, works in the television industry, shopping for props in a variety of retail stores. In the last year, she’s noticed more and more workers greeting her as she enters not just with the word Welcome!, but with the...
Baristas and retail workers are all too familiar with the dreaded clopen shift. You’re assigned to close the shop one night, then turn around and work the opening shift early the next morning. This is part of a complete episode. Transcript of...
Creative communication in a noisy world! Writing a clever 140-character tweet isn’t easy. But you know what’s even more impressive? Working all 26 letters of the alphabet into just one sentence! The term for that type of sentence is pangram...
If your name is too difficult for the employees at Starbucks to accurately write on the side of a coffee cup, we suggest you take on a coffee-nym. Can’t go wrong with Elvis. This is part of a complete episode. Transcript of “Coffee-nyms” It seems...
Jerry from New York City is annoyed that clerks in his local drug store and coffee shop baristas refer to him not as a customer, or a patron, but as a guest. He thinks guest sounds contrived, and should be reserved for hoteliers and the like. Well...
A caller has client who uses what sounds like a strange, three-syllable word: indice. The caller knows that the plural of index is indices. But, he wonders…indice? And should he talk about it with his client?
