An acclaimed poet’s tender poem about holding a newborn for the first time reflects a complex swirl of emotions. And: A caller finds that in her workplace, the expression out of pocket can mean very different things: either “being unavailable” or...
Beyond marking direct speech, quotation marks serve a variety of functions. They can signal skepticism, provisional terminology, nonstandard usage, or emphasis when italics aren’t available. There’s no reason to mock hand-lettered signs for their...
Where do you put those exclamation points and question marks– do they go inside or outside the quotation marks? Can you say, “We have the answer!”? This is part of a complete episode. Transcript of “Punctuation and Quotation Marks” Grant, remember a...

