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Hot Mess

Sneaky contract lingo, advice for writing well, and preserving a dying language. Say you’re scrolling through an online transaction where you’re asked to read the “Terms and Conditions.” Do you actually read them or just check the...

Generation Slang Gap

A 50-something boss in Reno, Nevada, wants suggestions on speaking with and writing for his younger co-workers. When does your own communication style make you sound out-of-date, and when does using younger folks’ slang make you sound like...

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