Nothing brightens up an email like an emoticon. But is it appropriate to include a smiley face in an email to your boss? Also, what do time management experts mean when they say you should start each day by “eating the frog”? Plus, the story behind...
Is it appropriate to use emoticons in business emails? After all, you wouldn’t write a smiley face in a printed letter, right? Martha and Grant discuss the point at which you start using those little symbols in correspondence. Call it “The Rubicon...
