Understanding the varieties of conversational styles can mean the difference between feeling you’re understood and being insulted. “High-involvement” speakers interrupt or talk along with someone else to signal their enthusiasm...
Toshi, a 27-year-old in Dallas, Texas, wonders about differences in the way she and her parents use punctuation in text messages. When older adults send her texts using ellipses, Toshi gets a queasy feeling that it’s because they’re...