Our discussion about proper salutations for business letters prompts Mary in Austin, Texas, to suggest beginning such correspondence with the neutral but emphatic “Hark!” This is part of a complete episode. Transcript of “The...
When writing a business letter, what’s a modern salutation that doesn’t sound as stuffy as “Dear Sir” or “Dear Madam”? “To Whom It May Concern,” perhaps? The answer depends on the context and the...

