Amy is a historian who leads walking tours in Atlanta, Georgia, but she’s puzzled by the name of a certain roadway there. It’s called Airline Street, but despite its name, it has nothing to do with Hartsfield-Jackson International. The name of this...
It’s the ultimate road trip: A father and son retrace the journey of Odysseus and find a way to navigate their relationship. Plus, the story behind the phrase a flash in the pan: It has nothing to do with cooking or gold mining. Also, what’s a...
If you take a job at an airline, beware if your new co-workers ask you go find them a belly stretcher—they’re playing a practical joke on you. This is part of a complete episode. Transcript of “Belly Stretchers” Curly Price from...
What is the best way to write an apology to a customer, especially if you’re handling complaints for a corporation. Some tips: be sincere, and make sure your wording makes clear that you understand the consumer’s complaint and that your...
