pain point

pain point
 n.— «One school of thought holds that companies should focus on a critical “pain point” and buy whatever software product meets that immediate need.» —“In Your Face” by Scott Leibs CFO Magazine July 1, 2000. (source: Double-Tongued Dictionary)

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Further reading

Price of Tea (episode #1648)

The words cushy, cheeky, and non-starter all began as Britishisms, then hopped across the pond to the United States. A new book examines what happens when British words and phrases migrate into American English. Also, if you speak a language besides...