high-touch
adj.— «Will banks need to be high-tech to succeed? There’s always going to be what I call the high-touch bank. There’s always going to be the high-tech bank, and banks in between.» —“Banking on technology” by Jon Knutson In-Forum (Fargo, North Dakota) Aug. 13, 2007. (source: Double-Tongued Dictionary)
Further reading
Enthusiastic book recommendations! Martha’s savoring the biography of Alexander von Humboldt, the 19th-century explorer, polymath, and naturalist who revolutionized our understanding of nature and predicted the effects of human activity on...
The words tough, through, and dough all end in O-U-G-H. So why don’t they rhyme? A lively new book addresses the many quirks of English by explaining the history of words and phrases. And: have you ever been in a situation where a group makes...