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high-touch

high-touch
 adj.— «Will banks need to be high-tech to succeed? There’s always going to be what I call the high-touch bank. There’s always going to be the high-tech bank, and banks in between.» —“Banking on technology” by Jon Knutson In-Forum (Fargo, North Dakota) Aug. 13, 2007. (source: Double-Tongued Dictionary)

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