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February 2, 2013 9:51 am
How conversational fillers such as like and you know creep into our vernacular? Like most verbal ticks and pieces of vocabulary, we pick these things up from those around us. But contrary to some folks' opinions, the use of like and you know don't decrease one's credibility. When used appropriately, they actually make it easier for people to relate to us. This is part of a complete episode.