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June 29, 2013 8:51 am
Jerry from New York City is annoyed that clerks in his local drug store and coffee shop baristas refer to him not as a customer, or a patron, but as a guest. He thinks guest sounds contrived, and should be reserved for hoteliers and the like. Well, Disney's been using guest since the 70s, and more and more businesses are following suit. This is part of a complete episode.